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Please use this form if you wish to request information or give us feedback on our service.

We are always happy to receive any comments about our site as we wish to provide the best service possible.

If, however, you wish to register a complaint, then please use the form here: Complaints Form
If you have any queries about our Terms and Conditions or how we handle your Privacy, then please use the links below.
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Terms and Conditions

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to navsos.org's use of cookies.

License to use website

Unless otherwise stated, navsos.org and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and condition

You must not:

republish material from this website (including republication on another website);

sell, rent or sub-license material from the website

show any material from the website in public;

reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose

edit or otherwise modify any material on the website; or

redistribute material from this website [except for content specifically and expressly made available for redistribution].

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without navsos.org's express written consent

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without navsos.org's express written consent

Restricted access

Access to certain areas of this website is restricted. navsos.org reserves the right to restrict access to those areas of this website, or indeed this entire website, at navsos.org's discretion.

User content

In these terms and conditions, "your user content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to navsos.org a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to navsos.org the right to sub-license these rights, and the right to bring an action for infringement of these rights.

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

navsos.org reserves the right to edit or remove any material submitted to this website, or stored by navsos.org, on it's servers, or hosted or published upon this website.

No warranties

This website is provided "as is" without any representations or warranties, express or implied. navsos.org makes no representations or warranties in relation to this website or the information and materials provided on this website

Without prejudice to the generality of the foregoing paragraph, navsos.org does not warrant that:

this website will be constantly available, or available at all; or

the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

navsos.org will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

to the extent that the website is provided free-of-charge, for any direct loss

for any indirect, special or consequential loss; or

for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if navsos.org has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit navsos.org's liability in respect of any:

death or personal injury caused by navsos.org's negligence;

fraud or fraudulent misrepresentation on the part of navsos.org; or

matter which it would be illegal or unlawful for navsos.org to exclude or limit, or to attempt or purport to exclude or limit, its liability

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, navsos.org has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against navsos.org's officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect navsos.org's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as navsos.org.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Breaches of these terms and conditions

Without prejudice to navsos.org other rights under these terms and conditions, if you breach these terms and conditions in any way, navsos.org may take such action as navsos.org deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

navsos.org may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and navsos.org in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Contact

If you have any questions about this agreement, please write to us:

Click here to see our contact page

Use the contact details at the foot of this page

NB: This document was created using a template available at Freenetlaw

Privacy

Collection and Use of Personal Information

For the purposes of this section, personal information is that which can identify an individual such as name, address, and contact details such as email address or telephone number. We do not collect any personal information about you on this site, except where you have volunteered it for example when registering to use the site, by emailing us or using the online face-to-face advice service. We do not share any personal data with any third parties, and it is used only in line with the purpose for which you provided it.

Cookies

Cookies are small pieces of information placed on your computer by a website. These can then be read by the website on any subsequent visits. Information stored in a cookie may relate to your browsing habits on the site, and contain a unique identification number so that the site can identify you on any return visits. Most browsers provide the IP address of your internet connection, the type of browser you are using, the date and time when you accessed the site and the duration of your session, the pages you have accessed and anything you have downloaded from the site, and the previous website address from where you came from. Some sites will store that information in cookies. We do not use cookies to store that that information. However, we will record IP addresses and sessions. But will make no attempt to identify you as an individual, nor to associate any technical information with you as an individual.

Every time you visit to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you by your ISP. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit: www.aboutcookies.org

The list below describe the cookies we use on this site and what we use them for. Currently we operate an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site.
If you wish to remove any cookies set from this site after having visited the site, then you should manually delete them from your browser or you should browse the site using your browser’s anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.) and they should be removed when you close that browser.

First Party Cookies

These are cookies that are set by this website directly. We only set a session cookie with a unique identifier so that we can provide our services. We also set a cookie when you have accepted our cookie policy only to prevent further requests for consent.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics adds cookies to store information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google's position on privacy as regards its analytics service at: www.google.com/intl/en_uk/analytics/privacyoverview.html

Third Party Cookies

These are cookies set on your machine by external websites whose services are linked to on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter, Facebook and Google+. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

PayPal: We provide a PayPal button to enable purchases through the site. PayPal will also add cookies to help improve their payment process. We do not use any information set in those cookies.

You can find out more about PayPal's use of cookies here: www.paypal.com/uk/webapps/mpp/ua/cookie-full

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Legal Duty to Disclose Information

Whilst we offer a confidential service, there are times when we are obliged to share information. Whilst we will always want to keep what you tell us confidential, and have robust policies in place to ensure this is the case, it is important that you consider how much information you disclose and are aware that any personally identifiable information may be shared. Calls may be recorded.
The situations where we may be required to share information provided by you are as follows:

If you tell us you or someone else has been hurt or is in immediate danger
Your details may be passed to people who'll be able to get help to you, for example the Emergency Services
If you're in immediate danger of being hurt by someone else, we may ask the police to make sure you are safe
If you’ve told us that a child is in danger, we may ask the Police to help or refer to Social Services for further support

Other times we may need to share your Data

If we receive information regarding acts of terrorism or bomb warnings
We receive a court order requiring us to share information
We call an ambulance or other emergency services if, during the course of a contact it appears that you are not able to make a decision for yourself
You ask us to directly pass on information about you to someone else
You threaten the safety of our staff
You provide information that identifies someone who has caused harm or says they are going to cause harm to a child or vulnerable adult

Contact US

Contact

Terms and Conditions

Introduction

License to use website

Acceptable use

Restricted access

User content

No warranties

Limitations of liability

Exceptions

Reasonableness

Other parties

Unenforceable provisions

Breaches of these terms and conditions

Variation

Severability

Entire agreement

Contact

Privacy

Collection and Use of Personal Information

Cookies

First Party Cookies

Third Party Cookies

Legal Duty to Disclose Information

Other times we may need to share your Data